Privacy Policy

Welcome to HerbsRx ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using HerbsRx, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Use our AI Coach feature
• Contact us for support

This information may include:

• Name and email address
• Payment information (processed securely by Stripe)
• Health-related queries you submit to our AI Coach

Automatically Collected Information

When you use our service, we may automatically collect:

• Device and browser information
• IP address and location data
• Usage patterns and preferences
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your subscription and credit purchases
• Personalize your experience with our AI Coach
• Send you service-related communications
• Respond to your comments, questions, and requests
• Monitor and analyze usage trends and preferences
• Detect, prevent, and address technical issues
• Comply with legal obligations

We may share your information in the following situations:

• •
  Service Providers: We share data with third-party vendors who perform services on our behalf (e.g., Stripe for payments, Convex for data storage, DeepSeek for AI processing).
• •
  Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• •
  Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Our security measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication practices
• Regular security assessments
• Limited access to personal data

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Opt-out: Opt out of marketing communications

To exercise these rights, please contact us at privacy@HerbsRx.digitalac.app

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookies through your browser settings.

Types of cookies we use:

• Essential: Required for the website to function
• Functional: Remember your preferences
• Analytics: Help us understand how you use our site

HerbsRx is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

HerbsRx provides educational information about herbal remedies and supplements. This information is not intended to replace professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before starting any new supplement or treatment regimen.

The AI Coach feature provides general wellness information and should not be considered medical advice. Any health-related queries you submit are processed by third-party AI services and are subject to their privacy policies.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@HerbsRx.digitalac.app
• Website: www.HerbsRx.digitalac.app